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Privacy Policy

Your privacy matters to us. This policy explains how Smartshule collects, uses and protects your information across our platforms.

Privacy Policy

This Privacy Policy governs the manner in which Smartshule collects, uses, maintains and discloses information collected from our website, web application and mobile application users. This privacy policy applies to the our web and mobile application platforms offered by smartshule. If you choose to use our Services, then you agree to the collection and use of information in relation to this policy.

Personal Identification Information

Smartshule may collect personal information from users in various ways, including, but not limited to, when Users visit our website, web app or mobile application, register on the system, make a request, fill bout a form, and in connection with other activities, services, features or resources we make available on our website or school system. Users may be asked for, as appropriate, name, email address, phone number. Users may, however, visit our website anonymously. We will collect personal identification information from them only if they voluntarily submit such information to us on website or by a school using our system. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain our website, web app or mobile application related activities..

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our website, web app or mobile application. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Cookies

Our website may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How We Use Information

  • Improve customer service and support
  • Personalize user experience
  • To improove our website , mobile app or website

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website, web app or mobile application.

Sharing Your Information

We do not sell, trade, or rent Users' personal identification information to others. We will not allow unrelated third parties to use your personal information for marketing without your consent.

Children’s Privacy

These Services do not address anyone under the age of 13. Minors records can only be collected by school subscribed to our services through parent’s/guardians’ consent. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Access, Rectification & Deletion

In order to provide an option to resume the use of our services at a later date, we may retain personal data associated with inactive accounts for up to 18 months from the date of last activity on that account. Users with an active account may access, modify, rectify or request a delete of personal information at any time through their account. Users without an active account may send an email to smartshule.ke@gmail.com or through the school which registered their details to request for access, rectification or deletion of their personal data. We may refuse to delete or modify your data if we need that data to protect our legal rights or to perform our legal obligations.

Others Rights

In addition to the rights mentioned in the previous section, Users also have the right to restrict processing of their data, to object to processing of the data, as well as the right to data portability. We will cooperate with Users to fulfil these rights as far as possible.

Changes to This Policy

Smartshule has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of the page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. These changes are effective immediately after they are posted on this page

Acceptance of Terms

By using Smartshule services, you agree to this policy. You may withdraw consent at any time by contacting us. Failure to provide accurate information may affect service delivery.